Legal Information

The Window Film Centre is a limited company registered in England and Wales (number 05481547).

Our registered office is at Brightwell Barns, Waldringfield Road, Brightwell, Ipswich, IP10 OBJ

Details of our main trading address can be found on the Contact section of our site.

Our VAT number is GB 798 922 73.

WEB COMPLIANCE

PRIVACY POLICY

At windowfilmcentre.co.uk we are committed to protecting your privacy. Please read on for more details about our privacy policy.

Controllers of personal information

Any personal information provided or to be gathered by windowfilmcentre.co.uk is controlled by The Window Film Centre, Brightwell Barns, Waldringfield Road, Brightwell, Ipswich, IP10 OBJ.

What information do we collect? How do we use it?

Information submitted to https://www.windowfilmcentre.co.uk/ is used by The Window Film Centre Ltd only. Information from form submissions is used for its intended purpose only.

What about “cookies”?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. https://www.windowfilmcentre.co.uk/ uses cookies to help our team identify the products most suitable for you and to monitor visitor statistics to improve our website.

Will The Window Film Centre disclose the information it collects to outside parties?

The Window Film Centre Ltd does not sell, trade or rent your personal information to others.

We may employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.

Your consent

By using https://www.windowfilmcentre.co.uk/, you consent to the collection and use of this information by The Window Film Centre Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Website Content

The illustrations and details contained within https://www.windowfilmcentre.co.uk/ are subject to change and are for marketing purposes only.

TERMS OF USE

By accessing this website, the visitor/user agrees to be bound by the following terms and conditions:

Whilst The Window Film Centre has taken all reasonable care in the preparation of the contents of this website to ensure the information appearing on it is accurate and up to date. The Window Film Centre Ltd disclaims (to the extent permitted by law) all warranties, express or implied, as to the accuracy of the information contained on this website. You should take appropriate steps to verify any information upon which you wish to rely.

Information on this website is therefore solely for guidance purposes only and is subject to change without notice and is not intended to constitute a contract. Nothing on this website will be deemed to constitute an offer to contact.

All intellectual property rights are reserved. No part of this publication may be reproduced in any form whatsoever (which for avoidance of doubt shall include photocopying or storing it in any medium by electronic means), save in respect of normal internet site visits.

The Window Film Centre Ltd shall not be liable for any damages to or viruses that may infect your computer.

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 01473 272600

Write to us at The Window Film Centre, Head Office, 8 West Road, Ransomes Euro Park, Ipswich, Suffolk, IP3 9FG,

Or email us at admin@windowfilmcentre.co.uk

We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.